PANEEM is a brand new contactless, secure, fast, and paperless online identity verification system. In time, PANEEM will replace our paper life certificates.
You may access PANEEM at paneem.claimscon.org on a smart-phone, computer, or laptop with a camera. If you have a mobile phone, PANEEM is also available as an app you can download to your iPhone or Android device from the Apple or Google App Store by searching for PANEEM.
It is included in all correspondence with the Claims Conference, specifically on the letter we sent you regarding PANEEM.
In the letter regarding PANEEM we sent you the date of birth we have on record for you. Please be sure to use the following format: MM/DD/YYYY
PANEEM sends a confirmation email to let users know that they have completed the process. In some cases, where after reviewing your attempt, the system cannot approve the verification, we may ask you, by email or mail, to do PANEEM again.
It is understandable that this new technology might be difficult for some to complete this year. Please try to use PANEEM at least once to verify your proof of life. If you are unable to successfully use PANEEM, or if you do not have access to the necessary technology, simply visit the Claims Conference’s website, https://paperlc.claimscon.org , fill out the paper life certificate request form, and we will send you a paper life certificate for you to complete for this year’s cycle. You may also call or email us to request a paper life certificate. However, you should be aware that in the future we will continue to ask you to use PANEEM to verify your identity.
Tips on how to successfully complete the face scan
Tips on how to successfully complete the document scan