Fluxx Database Coordinator

The Claims Conference is a global, non-profit organization committed to providing a small measure of justice to Holocaust Survivors. Our headquarters are in New York while the 200+ social service agencies we fund are located in 47 countries across 6 continents. In 2018, the Claims Conference distributed approximately $400 million in direct compensation and nearly $500 million in grants that provided support to over 130,000 Survivors worldwide, including in-home nursing care, hunger relief, medical and dental programs. We continue to actively negotiate with the German government to expand funding criteria, such as recent recognition of Algerian and Kindertransport Survivors, enabling them to receive compensation for their experiences for the first time in history. At the Claims Conference, we honor history while making history.

Are you an analytical, process-oriented tech enthusiast? We have an opening for a Fluxx Database Coordinator to facilitate a smooth and timely grants cycle process. This exciting new role lies at the cross-section of technology and grants management, enabling you to use your problem-solving skills to improve user experience. Your strong sense of ownership will drive you to create greater efficacy within Fluxx, our grants management software, and provide end-to-end service to our global users.

Responsibilities:

  • You will become an expert user of Fluxx in order to provide level 1 support and resolve issues experienced by users;
  • You will familiarize yourself with the grantmaking process in order to understand users’ needs and implement necessary enhancements to improve the system;
  • You will document all system changes/updates and provide training to staff, including the development of instructional materials and webinars;
  • You will work cross-functionally with IT to generate templates for our grant letters and reports to increase the efficiency of our grants management team.

Qualifications:

  • Bachelor’s degree and at least one year of professional experience supporting technologies;
  • Proficient in Word and Excel (VLOOKUP, SUMIFS, COUNTIFS, de-duplicating);
  • Stellar organizational skills with an eye to detail;
  • Ability to communicate effectively to users with varying levels of technical knowledge.

The Claims Conference is an equal opportunity employer and values diversity. We do not discriminate on the basis of any category protected by law, including (without limitation) race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.