Guide to Services Funded by Claims Conference Grants



The building or renovating of institutions in Israel that care for Nazi victims, such as nursing homes, day centers, and hospital wards.

Case Management

The ongoing involvement of an agency’s social worker in the lives of a Nazi victims in order to help them obtain assistance and services that are needed and to which they are entitled. Case workers connect survivors with public and private programs, such as applying for government benefits; arranging for services such as meal delivery, transportation, medical care, and home repairs; filing claims for Holocaust- related compensation programs; and helping with payment of certain expenses when needed. Case workers assisting Nazi victims are especially trained to handle the sensitivities involved.

Center Activity

In the former Soviet Union, socialization programs for Nazi victims at a Hesed, including musical gatherings, lectures, discussions, arts and crafts classes, theater productions, choir practice and a variety of other programs. Each gathering is usually accompanied by tea and a snack. Frail Nazi victims with limited mobility are brought to the Hesed for these programs one or two times a month. During their time at the Hesed, these Nazi victims can partake of a meal, receive a medical consultation, get a haircut, or receive any other service available at the Hesed.

Client Transportation

Providing transportation to Nazi victims who need it to attend medical appointments and socialization programs.

Day Center

Subsidy for membership in a senior day center program, which provides socialization, meals, activities, and the opportunity to connect on a regular basis with a social service agency.

Emergency Assistance

Cash grants given to Nazi victims in need to help meet necessary expenses, including but not limited to rent to prevent eviction, medical care, medical products such as wheelchairs and hearing aids, eyeglasses, heavy duty housecleaning, utility payment, clothing needed for winter, food, and funeral expenses.

Food Program

Hot meals in a communal setting, home delivery of meals, or delivery of staple items to Nazi victims who are able to cook at home.

Friendly Visiting

Visits to the homes of Nazi victims by volunteers to provide companionship.

Hesed Mobile

In the former Soviet Union, a driver with a van brings food, medical equipment, medicines, and heating materials one to three times a month to Nazi victims residing in small isolated towns where few Jews remain. Most often, drivers are accompanied by Hesed coordinators who can assess the condition of

Nazi victim clients. In some regions where this is not possible, the driver is the only link these individuals have to a Jewish community or to social services. In some cases, Hasadim purchase vans to replace Hesed mobiles that are no longer safe or if they are in need of an additional vehicle to transport Nazi victims to programs.


Personal care provided to Nazi victims in their homes, to enable them to live at home for as long as possible. Includes assistance with activities of daily living such as bathing, dressing, and eating; administering medication; light housekeeping and cooking; and chores such as shopping.

Legal Services

Assistance with legal matters such as landlord/tenant disputes.

Medical Equipment

The provision of items such as walkers, wheelchairs, canes, or other necessary items.

Medical Program

Medical examinations and consultations.

Repair Workshop

In the former Soviet Union, Nazi victims can bring small appliances to a volunteer-staffed repair workshop at a Hesed.

Social Programs

Gatherings and events where Nazi victims can meet and talk with each other, finding companionship and care.

Supportive Communities

In Israel, a network for Nazi victims that provides emergency alerts, home repairs, and other services.


In the former Soviet Union, Hesed staff are trained to provide the best possible services to Nazi victims.


Providing transportation for Nazi victims to go to medical appointments, communal meals, social events, and day centers.


The purchase of vehicles to transport Nazi victims or deliver services to them.

Winter Relief

Assistance with items such as firewood, coats, and blankets, and with home modifications designed to better protect against cold.

Yiddish Theater

In Israel, Yiddish performances for Nazi victims.